Delivering the best Customer Service on behalf of the UK Visa & Immigration, click HERE to learn more.
UK Visas and Immigration (UKV&I) is responsible for decisions about who can come to the UK and who can stay here. When you make an application to come to the UK, if your application is straightforward (this means for instance a decision can be made on it without asking you for more information) it will be decided within UKV&I’s processing times, their Customer Service Standards. These are the Customer Service Standards for applications made after 1 January 2014.